The Regional unavailability of IP addresses is due to blocking by providers, local governments or government agencies is not a violation of this agreement.
Example: The IP address of the ordered virtual machine is not available to a client from Kazakhstan or Turkmenistan due to blocking access to IP addresses by the local provider in accordance with the requirements of local government authorities and other futher things that may affect it. The provider cannot influence this situation, the IP address is routed and available globally on RIS / RIR servers and traffic exchange points and is technically announced to the whole world by the Provider. In this situation, the Subscriber needs to order a new IP address or a new VPS server, perhaps the new address will not be blocked in this case.
Important! Our company does not position its services as a means of bypassing blocking, we are a Hosting Provider and do not provide the Subscriber with the technical capabilities to access the Internet.
If the client cannot use the service and because of the blocking on his side, this is not a reason for a refund. The reason to don't be refunded is not from our side, because everything is fully working, if someone from other side which can be organization, country, government or other agencies blocks the access, Alexhost is not responsable for such activities. Since we are fully working and your service isn't affected by our side.
Best Regards,